Kangharoo

The last update failed (including a reinstall from a fresh download), so having 'kept an eye on' https://www.gov.uk/basic-paye-tools as instructed, I noticed the update to 25.1.25092.226 and downloaded (Windows 10 ZIP) and installed (as Administrator); it fails again, repeatedly, in both normal and assistive mode. The flash screen shows 'updating database', the error message shows "Startup error / The application encountered an error in the startup process. / The logs may contain more details." and the rti-shell.log contains these entries: Info: [migrations] 18676 Version 25.1.25092.226 started at 2025-04-04 [time] Info: [migrations] UnicodeDecodeError: 'ascii' codec can't decode byte 0x8e in position 10: ordinal not in range(128) Info: migrations finished with exit code: 255