ziggysmidge

For the last 3 days I always get "Our advisers are not available to discuss your query at the moment". I tried phoning the phone number but it simply directs me back to the same unmanned webchat via a text message. While it might be fun to direct people in circles leading to dead ends is there a time or a way to actually get someone to communicate with? gov.uk says webchat is manned 8am - 8pm - and only "might" be unavailable at busy times - this is not prime tax return time so I find it unlikely that all times of the day for the last 3 days things are very busy - please staff your phones or your webchat so my query can be answered.