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  • RE: Retailer VAT receipt after the fact

    Yes, it's all well and good knowing what the retailer should do, but when you get a "there's nothing we can do" response, there's little to be gained picking a fight over a few pounds. So how does one record such an event? Goods weren't exempt or zero rated. Shouldn't really record the transaction as standard rate as one has no receipt to back up the claim.
  • Retailer VAT receipt after the fact

    Pop over to BoxesRUs and buy some storage boxes, say £50. Pay with the company debit card and return to the office. Check the receipt and see it's just a till receipt so insufficient for VAT purposes. Contact customer services to be told "You should have asked when you made the purchase. Can't help you, go away". So ... 1) Is the retailer breaking HMRC rules by being "unable" to help? 2) If I'd identified myself as a VAT registered business, would customer service have to have been helpful? 3) What class do you record the transaction for VAT purposes?