Mark

Hi, I applied for relief on importing my personal belongings from Ireland to the UK via a ToR1 form. this was approved before shipping my personal belongings with FedEx. Despite my URN being on the form, FedEx have charged me for Import Duty and Import Tax. I acknowledge that perhaps I didn't do something correctly, the instructions for what to do afterwards are unclear (and no information is available from FedEx). I am wondering if I can claim both the duty and tax back, as I have been approved for relief on those items. If I am, how do I proceed with this? I have already contacted FedEx, and they have not responded. I assume at this point the money has gone to HMRC. Many thanks in advance!