PaulHaas Park

Hi there. Thanks for replying back to me on my query. I have went back to my colleague in Italy with the response & will see what they come back with. Thanks.

We received some goods from our supplier Brembo in Italy & the goods now have to be returned back for a service. I created the required commercial invoice on DHL express website to send the goods back & put a value of £500 against the goods to be returned as they are only being returned for a service & will be coming back to the UK once completed. I used incoterm DDP as we are going to be covering the import duty on this shipment. The goods are currently sitting in customs in Italy & I am being told from the supplier that the reason for this is that the value of the goods does not match the value on the value in which they sold us the goods. We are not selling the goods back to them. Italy also do not allow temporary import of goods & haven't done so for some time now for whatever reason. I did not think the value of the goods had to be the same for exporting back for repair as when they were purchased, as long as the actual goods themselves matched with part number & and / or serial number on the original paperwork or am I wrong?. Thanks.