Leet86381
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Voluntary NI Contributions not being taken out of my bank account by direct debit.
I set up class 3 voluntary national insurance contributions last year, filled in the application form and set up a direct debit. They withdrew two contributions in December and January, then it just stopped. My mother passed away, so I did not check properly after January and I’ve realised they have taken no contributions out of my account for five months. Is this down to HMRC or my bank? My bank has also been unhelpful in not informing me and I have to chase them up with expensive phone calls, as I can’t seem to email them online. HMRC sent me a letter outlining the withdrawals for the next tax year in April, and that I wouldn’t need to do anything, but then continued not to take any money out of my account! Can anyone explain why this has happened?