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  • RE: Missing Payment for Voluntary Contributions

    Thank you for your reply I feel a little better now. I Will post an update when known. Hopefully before I get my pension next month.
  • Missing Payment for Voluntary Contributions

    In September 23 I paid 7 yrs of Voluntary contributions towards my pension due in December 23.I triple checked and screen shot all the payment details only then did I make the payment. I waited and waited for my record to updated it wasnt. I contacted my bank who confirmed the payment had gone through. Yesterday 13/11/2023 I made the dreaded phone call to HMRC and waited 57 mins to get through only to be told my payment couldnt be found and my enquiry would be passed on to another department and for ME TO RING BACK in two weeks. My questions are 1) Have I been scammed 2) Why wont HMRC contact me why is it up to me to contact you 3) What happens if my money cant be traced. 4) Will my pension due in Dec 23 be paid. And lastly 5) I am due to pay my TAX self assesment is it safe for me to pay or will this go missing. Hope to get some answer's.