Lucy Orrow
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RE: Filing Self Assessment if the year in question has not been issued by HMRC
Dear HMRC, this process has worked well in the past but in recent days we have been advised on the webchat that this option to request a return is no longer possible and an SA1 needs to be prepared. This seems to counterintuitive, as we already have UTR and SA account, it has just been made dormant by HMRC. Please can you confirm that it is still possible to use the webchat or telephone to get these accounts made active again?