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  • RE: My name in Government Gateway profile is incorrect

    Thanks for your reply, but how can I input the date of name change, actually I haven't change my name, my intension is to amend my name back to correct, or this function can be used to make correction purpose ?
  • My name in Government Gateway profile is incorrect

    I have registered my first time government gateway recently and got an confirmation email on 20 Jun 2024, everything is OK including my name is correct, but last day when I go to apply UTR number, it was rejected by HMRC by reason "we cannot confirm your identity as the information you gave us does not match our records", so that I login my gateway and discovered that my name is wrong, I know there is a "Change" button for update my records, but actually I haven't change my name, no date of change or any statutory document can be provided or prove my changes, I will be very apprepriated if anyone can tell me how to correct my name in the profile.