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  • Duty/Tax returned goods relief

    Hi all. Does anyone know if my company (UK) is able to claim Duty/Tax relief for returned goods under the below circumstances. We were sent goods by a company in the USA, they were rejected by our quality department, and returned to sender. In the future, if this were to happen, they want us to return them to their UK office. Since we have a customs warehouse, we would be liable for the duties and taxes if we send them to the UK office. Are we still able to claim returned goods relief, if were returning them to a different address, in the same country as us? Do we send them under the returned goods CPC, or do we send them as usual and fill out a C1314, if either of these are even an option at all.