bcubedconsulting

Also I do not want talk to a Webchat bot. I want to talk to a named trained advisor in person on the phone that has the ability to look at the two data systems and resolve the issue.

My major problem is that the two parts of the tax system are not joined up! The SATR was submitted and accepted well before the PAYE calculation was released. So please explain to me how either myself or my accountant that submitted the tax return on my behalf can get the system to acknowledge the existence of the SATR and cancel the PAYE calculation.

Here’s a good one for you. I have successfully submitted a SATR covering my PYE and Pension earnings for FY23/24. With a result that I was due a refund, which I have just claimed. I was therefore shocked and somewhat irritated that HMRC has without cognisance to my SATR just down an automatic tax assessment against my PAYE and HMRC now tells me I owe then £1900. Seemingly ignoring the submission of the SATR. On talking to the Tax advisors online about 3 hours of dreadful hold music neither the PAYE or the SATR advisors, were trained to advise me what had gone wrong and what the SATR was effectively being ignored. Advise please? Advise