Paul Harris

My company builds custom software solutions. My customer is headquartered in the EU and their central IT function is based there. They provide IT support and services to the operating company based in the UK (amongst others). One of the solutions we develop is installed on UK laptops and used by UK users. The customer has requested that we invoice their EU HQ company with 0% VAT. I am concerned that the place of supply under use and enjoyment rules is actually the UK and we should be charging VAT. Any thoughts?