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  • HMRC wrong direct debit amount

    Advise please.
    We had made an agreement with HMRC to pay our VAT bill over 4 months due to the value. Unfortunately the full amount was taken on the first agreed payment date.
    This has caused us a big issue.
    Is there anyway of this money being returned to us?
    I have tried to speak to someone yesterday and have had varying responses, from its was us who set the amount up, to there was never an agreement in place, even though i have a letter from HMRC stating there was.
    I look forward to hearing from you.
    Ron