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  • RE: Clarification with parcels imported from EU and clearance fees

    Hi , Much appreciated for your response. As you have mentioned,I have found out that one courier has different charges if the Invoice value is over €1,000.00. Previous shipments were over € 1,000.00 but the clearance fee was the same, so it could be possible they have increased their rates not too long ago perhaps , not really sure but at least I know where to stand now. I can see that not all the couriers use the EORI provided , so it is really catch 22. Yes,the Ltd company is VAT registered and has the EORI number in the company name too. In regards to been charged VAT to the company PVA account as well as paying the courier the import VAT , I have checked again and it is definetily a duplicate . I have tried to contact the courier before did not have any luick, I will try again. Thank you for all your help, much appreciated. Alex
  • Clarification with parcels imported from EU and clearance fees

    Hello, I'm seeking clarification on recent courier issues related to charges. I manage an LTD company with both an EORI and VAT number, primarily importing from various EU countries. While most transactions go smoothly, there have been occasional challenges. With DPD, an imported parcel from France included the full EORI number from my supplier. Despite promptly paying the VAT upon DPD's request to avoid parcel return, I observed that the same shipment was processed twice. The first processing was under the company EORI number (VAT not paid but displayed on HMRC monthly statement), and the second was in my name with VAT paid to DPD. It seems I may have been charged the VAT twice. What course of action would you recommend in this scenario? When importing from France through Le Post and subsequently handled by Parcel Force, the shipment details and invoice from the supplier include the necessary information. However, with Parcel Force, the process is unidirectional, requiring me to wait for a physical letter (in 2023) containing the tracking and parcel reference numbers, which I then pay online. Previously, the VAT and a £12.00 clearance fee were paid until recently, where a new letter indicates a substantial increase in the clearance fee to £25.00. Parcel Force attributes this to HMRC setting the custom duty, VAT, and clearance fees. I find it concerning that shipments are not booked under the company EORI number with Parcel Force. Is this standard practice, and can anything be done to ensure VAT payment using the EORI number? Could you confirm whether the courier company or HMRC establishes clearance fee rates? Much appreciated for some kind of clarification in regards to the above issues. Thank you