CarmenD

CazCan62 i give them a call every few days and all the time same answer, i will be contacted in 6 weeks! They not saying why i cant acces my account or why this is happened, they dont say anything, just they give me all the time the same answer and an refference number! Its so frustrating!

Hi! I have the same problem! I have finger prints on my phone and details memorabled on my pc and suddenly, i couldnt not log in! I try to recover my id and password and says cannot recover online! I didnt got any e mail that somebody trying ro log in my account but just like that im unable to acces! I spoke with HMRC on the phone and they said my account looks fine! They said somebody will contact me in 2 days but nothing happened and its been a week! Does anyone know how this can be fixed, please? Thank you!