CarmenD

Hi! I have the same problem! I have finger prints on my phone and details memorabled on my pc and suddenly, i couldnt not log in! I try to recover my id and password and says cannot recover online! I didnt got any e mail that somebody trying ro log in my account but just like that im unable to acces! I spoke with HMRC on the phone and they said my account looks fine! They said somebody will contact me in 2 days but nothing happened and its been a week! Does anyone know how this can be fixed, please? Thank you!