Yannick

Maybe another question... Since I haven't lived or worked in the UK in those years, I don't need to fill a self assessment, correct? So do I really need to order the SA forms? Would it be sufficient to appeal this and will this sort this out? What exactly is the correct procedure for me to follow to sort this out?

I am a Belgian national who lived and worked in the UK from 2011 to 2018. In 2018, we moved back to Belgium. A few months back, we started getting letters from HMRC with penalties because I hadn't completed a self-assessment form from 2019 onwards. I few weeks back I had an online chat with an agent who told me i had to fill in these self assessments so the penalties would stop increasing, afterwards I needed to appeal the penalties. I am trying to complete the first step but I can't seem to do so... I can't login to the gov portal since I no longer have access to my NI number since we moved out in 2018. I also tried different communication channels but non seem to work. I also can't seem to talk to an agent anymore... The online bot says he cannot redirect me since advisors aren't available. There is no email and I tried calling +44 161 931 9070 which is listed on the self assessment page for help outside the UK but if I call them, they say it's only to order leaflets and forms but they can't help with self assessment queries. I can't seem to find any relevant information that helps me.