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  • RE: Self assessment ''not captured''

    Hi, still no news, my account still mentions I owe nothing, my tax advisor is unable to reach out to anyone at HRMC, I am stunned by this situation. It's been 5 months!
  • RE: Self assessment ''not captured''

    Hi, same issue here, my accountant submitted my tax return in Jan, and as per their calculation I owe money but my HRMC account says I owe nothing. I called HRMC and was told my return has been "logged" but not "captured" and someone would call me back within 2 weeks: no one did. In parallel my accountant spoke with an HRMC agent who said they need to go through the tax return and enter the figures onto their system (what does that mean, they do everything manually???) and then will issue out a new tax return, which "should fix everything." That still hasn't been done and they couldn't give a deadline.... what is happening???