Rachel Russell

I submitted my self assessment at the end of January but my self assessment hasn’t been processed by HMRC. We have applied for a mortgage which requires the Tax Year Overview, which can’t be downloaded until HMRC process my self assessment. HMRC advised to raise a complaint, which I have done, but to date I haven’t heard from HMRC (advised I would hear within 2 working days). HMRC advised they are seeking to take one additional resource to deal with the backlog, but surely this can’t be to my detriment? Our house purchase is going to fall through if I can’t provide this to the lender ASAP. Has anyone experienced a similar issue?