gsang

Thank you for your reply. A few weeks ago, the review officer issued an official conclusion letter stating that the previous decision was cancelled. However, I have still not received any VAT repayments. I attempted to contact the caseworker to inquire whether my case has been closed, and I was informed that they would review it without further explanation. My understanding is that If the customer agrees with the review officer’s conclusions, or decides not to pursue the matter further, the matter is treated as final. I find this peculiar because if the review officer's conclusion is considered the final decision, I wonder why the case still requires a review by the initial caseworker. Thank you

My VAT rebate amount was significantly reduced and not refunded after the HMRC VAT inspection. I believe the decision maker's decision was unfair, so I applied for a statutory review. After waiting for more than half a year, the review officer decided to cancel the original decision, believing that the decision maker's methodology was wrong. If the review conclusion is to cancel the original decision, does that mean I should receive the VAT refund I am entitled to? When can I receive this refund? Thanks