Mark Ward

From 2020-2021 I was UK resident and self-assessing. From 2021-2024 I was a non-resident in the UK. On my return, I was told by several HMRC team members that I needed a new UTR as my previous UTR/account had been closed. I can still log into that UTR, and it gives no indication of being inactive. I need to self-assess for personal income tax 2024-2025, so what is the procedure for getting a new/replacement UTR? When I call, I can't get past the voicebot and just get a text message that doesn't answer this question.