Skip to main content

This is a new service – your feedback will help us to improve it.

  • VAT on goods returned to the UK for servicing?

    We have returned equipment to a UK manufacturer for servicing. The equipment will be temporarily in the UK and shipped back to Australia once work has been completed. We have currently been charged VAT on the full replacement value of the equipment on arrival in the UK. I assume that there is an exemption for such a situation, but I was wondering what we might be able to do to rectify the situation, or what we should have done (or should do in the future) to avoid it. Any advice appreciated.