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Posted Wed, 01 Nov 2023 12:04:29 GMT by Tamara Sysojeva
hello, we have received quite a few invoices from UPS to pay import duty, after investigating all shipments I noticed that paperwork attached with the shipping is for another company. Now I do not know who to contact is it UPS or HMRC?
Posted Wed, 01 Nov 2023 12:36:09 GMT by Customs oldtimer
You need to contact UPS as it is they who made the declarations in the wrong company name.
Posted Thu, 02 Nov 2023 17:56:09 GMT by HMRC Admin 25 Response
Hi Tamara Sysojeva,
You will  need to contact the courier to discuss this matter further.
Thank you. 
 

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