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Posted Mon, 17 Jun 2024 08:20:50 GMT by mark4879 jenkinson
I completed an application for TOR. The application was not accepted as their was insufficient information regarding my intended address. I was asked in that application to complete a new application and provide a lawyers letter stating my intended address as it is a new home currently being completed. The home is ready on the 31st July in my home town. I completed a new application and submitted the lawyers letter as proof of residency. Now today I have received an email stating that my application was not accepted and that I should complete a new application with the following statement "Please send through an up-to-date document, this can be in the form of a Utility Bill or Bank Statement which shows your name, address and is dated within the last 3 months. Contract of Employment, Hotel Booking or Tenancy/Rental Agreement". There are no utility bills or bank statements as it's a new house. I did as was asked in the first letter but now this even asked for a contract of employment! I am returning home to the UK with my family after a period overseas. Coincidentally some of our personnel effects were purchased in the UK when will lived there in 2015-2016. What next? Can you give further guidance please.
Posted Thu, 27 Jun 2024 08:01:21 GMT by HMRC Admin 20
Hi,
We would advise contacting the Customs and International trade helpline on 0300 322 9434 for help in relation to TOR application.
Thank you.

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