HMRC Admin 20
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi Moray Vincent,
When an individual is overseas they may pay voluntary National Insurance contributions at either the class 2 or class 3 rate. Both these classes of voluntary contributions give you the same entitlement to the State Pension as The Pension Service look at how many tax years that are qualifying when they calculate pension entitlement rather than the amount of money actually paid.
The Personal Tax Account (PTA) always show shortfalls of voluntary contributions at the class 3 rate. This is because not everyone may be able to pay the voluntary class 2 contributions. If you have a letter from our International Team detailing the voluntary class 2 contributions then they have accessed your entitlement to pay at the cheaper voluntary class 2 rate. If you wished to pay the class 2 contributions then you would use the letter rather than going off the amounts shown on the PTA. But the pension details would still be correct.
Voluntary class 2 contributions, currently £3.45 a week, maintain an individuals National Insurance account for the State Pension and for claims to Employment & Support Allowance made in the United Kingdom. Voluntary class 2 contributions may be paid overseas provided that the individual was normally employed or self-employed in the UK before their departure and are employed or self-employed overseas.
Voluntary class 3 contributions, currently £17.45 a week, maintain an individuals National Insurance account for the State Pension only and may be paid if they are not entitled to pay the cheaper voluntary class 2 contributions.
Our International Teams are currently dealing with queries received a year ago so, unfortunately, there will be a delay before you receive a reply. However, you may wish to call our National Insurance Helpline to discuss voluntary contributions – their telephone number is 0300 200 3500 (from UK) or +44 191 2037010 (from overseas).
Thank you.
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RE: NI voluntary contributions
Hi starryw,
It is not possible to pay voluntary contributions for any tax years before your Date of Entry into the UK National Insurance scheme.
Before paying any voluntary contributions please obtain a State Pension Forecast (via Check your State Pension forecast) to make sure that it will be worthwhile to do so.
Thank you.
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RE: Self Assessment and Class 2 NI
Hi Buster Blood vessel Tia,
The customer will need to contact the SA helpline to correct the problem, their telephone number is 0300 200 3310.
Thank you. -
RE: When will my payments be credited to NI record?
Hi Joanie Mansfield,
The timescale tool shows that self-employment services are currently working on work dated 29/5/23.
If you are already in receipt of their state pension the NI Office will deal with it urgently, you would need to call 0300 200 3500.
Thank you. -
RE: Allocation time for payment of backdated voluntary class 2 NIC's
Hi Lightbulb M,
The timescale shows that self-employment services are currently working on post dated 29/5/23.
Thank you. -
RE: Voluntary NI contributions - future years
Hi cconline chat,
The letter that you received from our International Team should have accepted your application to pay voluntary contributions by either annual payment or direct debit.
If they accepted it by annual payment, then a request for payment will be issued to you shortly after the end of each tax year.
If, however, you did not actually apply to pay voluntary contributions then a new CF83 application form would be required.
Thank you. -
RE: Cannot verify my identity - what can I do?
Hi Jennifer Kemp,
If you are unable to change your name online you will need to contact the Tax Office on 0300 200 3300
Thank you. -
RE: Don't understand my state pension forecast
Hi Carol Longstaff,
Unfortunately, HMRC cannot provide any explanation with regards to your pension entitlement.
You will need to contact the Department for Work and Pensions.
Their contact number is 0800 7310469.
Lines are open from 8am to 6pm, Monday to Friday - Contact the Pension Service: Get information about your State Pension -
Thank you.
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RE: Number of NI qualifying years does not tally with pension forecast
Hi Lynne Stk,
Unfortunately HMRC cannot provide an explanation or advice with regards to your pension calculation.
You will need to contact the Department for Work and Pensions. Please see their details here -
Contact the Pension Service: Get information about your State Pension
If you can’t get through to speak to an advisor, you can write to them at the following address:
The Pension Service
Post Handling Site A
Wolverhampton
WV98 1AF
Thank you.
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RE: Incorrect National Insurance Number (Customer Service Never Available)
Hi alia,
If your correct National Insurance number was traced and issued to you when you called HMRC, there will be no need for you to apply for a new National Insurance number.
Thank you.