Skip to main content

beta This is a new service – your feedback will help us to improve it.

Issue with MTD

Markvernon
Posted Thu, 25 Jul 2024 13:20:16 GMT by Markvernon
Trying to access our business payment/liability records etc through MTD app - I have Authorised VRN. However when trying to verify or retrieve data I get the Error message that there is an error verifying and the error: EclSSPIError: The handle specified is invalid. I have contacted software provider who have advised that I need to contact HMRC help. Any ideas?
Markvernon
Posted Thu, 25 Jul 2024 13:48:48 GMT by Markvernon
For further context this is the response I received from provider: "please contact the HMRC Support to check why the token associated to the VRN is failing to refresh"
HMRC Admin 25 Response
Posted Fri, 26 Jul 2024 07:24:42 GMT by HMRC Admin 25 Response
Hi Markvernon,
Please speak to our Online Services Team:
Get help using VAT online services
Thank you. 

You must be signed in to post in this forum.