Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Thu, 26 Sep 2024 08:46:02 GMT by Sean Allan
Hello, I transferred my voluntary contributions over 4 months ago, but it is still showing as not received / year not full in my dashboard. Does the dashboard online ever update and I just need to wait for my annual letter to show I have paid? Please confirm if anybody knows.
Posted Fri, 04 Oct 2024 08:58:42 GMT by HMRC Admin 25 Response
Hi Sean Allan
It can take up to 8 weeks for your payment of voluntary National Insurance contributions to be reflected on your Personal Tax Account (PTA).
 As you sent in your payment more than 8 weeks ago, may we ask that you call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas) and they will check that your payment has been received and arrange for it to be allocated.
You may wish to have your payment details handy when you call.
Thank you. 
 
Posted Fri, 04 Oct 2024 16:14:22 GMT by kram
It's actually taking about 5 months at the moment for contributions from abroad.

You must be signed in to post in this forum.