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Posted Mon, 28 Oct 2024 09:44:49 GMT by LinnyB
I want to pay voluntary contribution for 2023/2024 as I have done every year for the past 10 - but it still showing as "your record for this year is not available" Im now claiming my pension and this is affecting how much I get - Ive called the help line and they cannot/will not say. When will this information be available ?
Posted Thu, 31 Oct 2024 11:59:42 GMT by HMRC Admin 20 Response
Hi,
I am unable to confirm when this information will be available on your records.  
However, you can ask an advisor on the helpline to tell you what the shortfall would be for that year.
The number to call is 0300 2003500, lines are open from 8am to 6pm Monday to Friday.
You should contact the Department for Work and Pensions first, to make sure that paying voluntary National Insurance contributions for that year, will increase your pension.
Their number is 0800 731 0469, lines are open from 8am to 6pm Monday to Friday.
Thank you.

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