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Posted Mon, 05 Feb 2024 10:53:13 GMT by
Am trying to claim a tax refund and cannot verify Identity online. Contacted HMRC and was Informed that my DOB is incorrect. How do I rectifying this?
Posted Wed, 07 Feb 2024 12:56:28 GMT by HMRC Admin 19 Response
Hi,

If your date of birth is incorrect you will need to submit evidence of your actual date of birth. Please include your National Insurance number, and, or UTR on the first page of the letter, your full name and your full address including the postcode. Please ensure you sign the letter.

The evidence you provide must be an original document or certified copy. We accept main evidence of birth from a European Union (EU) or European Economic Area (EEA) country, which are the original document or certified copies of a birth certificate, passport, we can accept even if out of date, full driving licence, not a provisional licence, or an ID card, all parts of the ID card must be copied. Please ensure you sign the letter.

Unfortunately, we cannot give a timescale for when your date of birth will be updated on our records. Please send this information to: 

PT Operations,
North East England,
HM Revenue and Customs,
BX9 1AN

Thank you.
Posted Sun, 11 Feb 2024 19:28:00 GMT by
Hello support Like others HMRC has a wrong DOB for me I sent of the letter and birth cert to the address listed around the 22nd Nov 23 I then received Birth Cert back shortly afterwards saying they had made their own copy but since then nothing. Is there any indication on how long the process will take? Many thanks Tim
Posted Mon, 19 Feb 2024 12:05:45 GMT by HMRC Admin 5 Response
Hi Timothy Box

I am afraid that the area who will deal with this are currently dealing with work received on 4 January 2023, meaning a current turnaround of 57 weeks.

Thanks

 

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