Hi William Wilkin,
You would need to speak to the Job centre again to find out what form it is they are telling you to download and tell them that you have been unable to find it.
HMRC cannot award National Insurance credits from benefits without confirmation from the Department for Work and Pensions.
Further information regarding National Insurance credits can be found here -
National Insurance credits
With regards to the period you were working in Holland, there would be no credits awarded to you however, you can apply to pay voluntary National Insurance contributions if you wish to fill the gaps for those periods. To do that you will need to complete the CF83 application form which can be found here -
Apply to pay voluntary National Insurance contributions when abroad (CF83)
Before completing this form, you must read the information on the NI38, which can be found here -
Social Security abroad: NI38
With regards to the 2012-2013 tax year, please write to HMRC and we will check if we can trace any missing contributions for that year.
Please include the following information in your letter:
• all employer details which should include employers name and address, your staff/payroll number (if known) and the tax year the earnings are missing from
• any evidence of your earnings during the period for example pay slips, P45 or P60 certificates
• your full name (with previous name if known), date of birth, address, a contact number and your National Insurance number
• your signature
The address to write to is:
Individual Caseworker
PT Operations North East England
HM Revenue and Customs
BX9 1AN
Thank you.