Voluntary NI contributions

I was informed by HMRC/DWP that in order to qualify for the full state pension I should pay voluntary contributions for 2 years. I did this in August 2023 but they do not appear on my record today, 14 months later. I reach state pension age in a few months. On an earlier occasion I also paid 2 years of missing contributions which were only credited to my account a year later after a phone call which took 50 minutes to be answered. My experiences do not tally with the HMRC statement that voluntary contributions will be credited to an account within 8 weeks of payment being received.

Hi,
If you could call our National Insurance Helpline on 0300 200 3500 (from the UK) or +44 191 203 7010 (from overseas), then they will be able to check your National Insurance account and arrange for any money to be allocated.
Thank you.