Hi,
When you are employed by a payroll, if you earn a certain amount you or your employer can be subject to National Insurance payments. If you are not being paid enough to cover National Insurance payments over the course of a tax year, the year may not be a fully qualifying towards your state pension.
If you contact our National Insurance team, they can look at the tax years and confirm if there are any employment records held on your record under the employers.
National Insurance: general enquiries
You can also write to Individuals Caseworker regarding the tax years in question and provide any details and evidence of employment so they can make investigations and advise you:
Individuals Caseworker,
PT Operations North East England,
HM Revenue and Customs,
BX9 1AN
Thank you.