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Posted Wed, 02 Aug 2023 10:13:39 GMT by JW0823
In M10 22/23 We transferred an employee to a different company with the same PAYE reference. Unfortunately we didnt keep the employee number the same. This resulted in the employee getting a tax refund in error from HMRC. It seems that HMRC cannot see the M1-M9 22/23 figures, why is this? I have been advised to correct the employee number in 22/23 and send a revised FPS. To do this I have to change the employee number in 23/24. Will this cause additional problems? I have also bee advised to tell HMRC what i have done. Who do i call to do this as as far as i am aware the Employers Helpline cannot see employees details and as the employer I cannot talk to the Employees Helpline? Thanks in advance peps
Posted Fri, 04 Aug 2023 14:54:19 GMT by HMRC Admin 20
Hi JW0823,

You may need to speak to your software provider for advice on how to correct this.

Thank you.


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