Correcting RTI errors

I have submitted my payroll via my payroll software and when I log onto HMRC online the national insurance figures do not agree to what was submitted, however the tax does. Has this happened before and how do I correct it. Thanks

Personally I would isolate the monthly differences and workout what they are. Then you can ask HMRC Employers Helpline to adjust them but I would get anything changed unless I knew why it had happened. The Employers NI Allowance shows as a credit and can be a month or two out of step if it was triggered late.

Hi annabpayrollstaff,

We would need more information to investigate can you please call us on 0300 200 3200.

Thank you.