Skip to main content

beta This is a new service – your feedback will help us to improve it.

Correcting RTI errors

Posted Thu, 29 Jun 2023 08:41:26 GMT by
I have submitted my payroll via my payroll software and when I log onto HMRC online the national insurance figures do not agree to what was submitted, however the tax does. Has this happened before and how do I correct it. Thanks
Posted Fri, 30 Jun 2023 14:54:34 GMT by
Personally I would isolate the monthly differences and workout what they are. Then you can ask HMRC Employers Helpline to adjust them but I would get anything changed unless I knew why it had happened. The Employers NI Allowance shows as a credit and can be a month or two out of step if it was triggered late.
HMRC Admin 20
Posted Thu, 06 Jul 2023 14:55:19 GMT by HMRC Admin 20
Hi annabpayrollstaff,

We would need more information to investigate can you please call us on 0300 200 3200.

Thank you.


 

You must be signed in to post in this forum.