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Posted Thu, 21 Dec 2023 14:30:55 GMT by
Hello, I'm struggling to change my address on my personal tax account. I've tried changing it online and when I almost get to the end, it always says I cannot change it online due to a overlapping of dates, so, I need to call HMRC. I call HMRC, I keep getting hung up on my the automated system and cannot get through to a real person. I'm at my wits end with the whole thing. Any advice on where I can go from here?
Posted Tue, 02 Jan 2024 15:13:58 GMT by HMRC Admin 5 Response
Hi

I'm sorry that you're having trouble getting in touch with us.
To update your address, you can contact us by webchat via Income Tax: general enquiries
- just click 'Ask HMRC Online', near the top of the page.

Thank you
Posted Tue, 02 Jan 2024 15:23:21 GMT by
Hello, I've already tried that and it kept saying to go online to change my address which I am unable to do. Any other suggestions?
Posted Wed, 10 Jan 2024 11:31:11 GMT by HMRC Admin 5 Response
Hi WinterTaz25

If unable to change your address online then you will need to contact HMRC by phone, webchat or in writing.
Details of how to contact HMRC can be found at Income Tax: general enquiries for webchat if you click on Ask HMRC online to be connected to an adviser.

Thank you
Posted Wed, 07 Aug 2024 17:04:35 GMT by Angela Heppinstall
How can I change my address on my P60 it's got the wrong address on
Posted Thu, 08 Aug 2024 10:22:11 GMT by HMRC Admin 25 Response
Hi Angela,
If your address is incorrect on your P60, that means your employer holds the wrong address.
P60's are issued by the employer, not by HMRC.
You will need to update your address with your employer and ask if they will re-issue the P60.
Thank you. 

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