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Posted Tue, 16 May 2023 13:11:03 GMT by
I have just started a new position with a new Company. My start date was 15th May and I sent my P45 to my new employer. The payroll department said that I had missed the payroll cut off date and that I must now send my P45 to the HMRC. See comments below:- Payroll Response Payroll has already been run. Once we have submitted a RTI to hmrc then they wont get any further figures till the following month so that is why i have suggested you contact HMRC so that they have your figures and they can make sure you are on the correct tax code. If you wait for us to send the RTI in June and you are due a tax code change this wont come to us until at least July. In View of the above can you confirm and advise where I need to send my P45 to. Thanks [Name and mobile number deleted by Admin]
Posted Tue, 23 May 2023 13:09:20 GMT by HMRC Admin 32 Response
Hi,

HMRC should receive the P45 information electronically from your previous employer. In order to update your tax code, you will need to contact us after you have received your first pay to allow us to amend the code.

Income Tax: general enquiries

Thank you.
Posted Mon, 24 Jul 2023 14:34:08 GMT by
I also have a problem with P45. I left my last job on 1st May 2023 and started my new job on around 20 May 2023. My previous employer did not issue me a P45 and neither informed HMRC that I left the job. I now ended up paying too much tax for the past 6 months. I have called HMRC and they told me they had no record of me leaving my previous job and that I must provide them with a P45. So I have now requested the P45 which I have with me. I have called HMRC after being in the queue for more than an 1 hour and they said my employer should deal with it. My employer told me they cant and I must send the P45 to HMRC directly. Can you please let me know where do I send this? I only work part time and I am a mother and on a salary of £600 a month I been paying almost £200 of tax every month. I need this money back please.
Posted Mon, 31 Jul 2023 13:43:54 GMT by HMRC Admin 32 Response
Hi,

If you have the P45, we can take details from your regarding the P45 in writing or by telephone, please contact our Income Tax team again.

Income Tax: general enquiries

Thank you.
Posted Sun, 22 Oct 2023 14:23:15 GMT by
I work for a company and have had an issue with raising a duplicate PAYE ref code which has now been ceased by HMRC. I need to send £0 value P45s but cannot send them electronically. The employers helpline advised that the employees can call the helpline and ask for a manual intervention. One employee was told this is fine and has been done and another was told this is not possible. How else can I send HMRC P45s if I physically cannot send them electronically through my payroll system. I have been on the phone 3/4 times a day for a week and I need some clarification please Thanks
Posted Wed, 25 Oct 2023 11:38:49 GMT by HMRC Admin 17 Response


Hi,
 
If you are using 3rd party software our advice would be to speak to them to double check any amendments that require to be carried out in the payroll software.

It unclear if any P45 has been initiated already and you are trying to amend it? If so it wont allow this as no duplicate can be raised.

Employees can call our Taxes Helpline on 0300 200 3300 to check the position with what we hold.

To obtain more information please contact our Employers Helpline on 0300 200 3200.

Thank you .
Posted Thu, 29 Feb 2024 05:00:12 GMT by Jasmine Sagaseta
Hi, i have been hired but at the same you i left as before it was only for a christmas temp job. i did not receive my P45 and still haven't received tax money back after getting in contact with you a while back. my new pay slip is tomorrow and again, ive been taxed. would you be able to give me a P45?? as i am being taxed by "emergency tax" and im only 17 with one job, and haven't earned my first £12,000.
Posted Mon, 04 Mar 2024 11:23:54 GMT by HMRC Admin 32 Response
Hi,

Your previous employer may now have updated your record with the correct pay and tax information, if they have, we should be able to update your code.

Please contact our Income Tax team by webchat or phone using link below and we can then review your employment record, and advise your further.

Income Tax: general enquiries

Thank you.
Posted Fri, 03 May 2024 10:00:28 GMT by Ritana Pratas
Hi, I ended my employee contract as I am moving abroad, and I will be working for the same employer but as a freelancer. The end of my employee contract was the last day of March and the payroll people said that I don't "qualify for a P45 as she’s received a P60 for the year 2023/24. This occurs when employees are made leavers after the year end process". Is this correct? Thank you
Posted Mon, 13 May 2024 08:51:33 GMT by HMRC Admin 32 Response
Hi,

Practically speaking, that's correct, a P45 is what you give to your new employer to let them know what your final pay and tax was at your last job, so that your new employer can operate the correct tax code. However, if the tax year ends before you begin working for a new employer, there's no need to inform them of what your final pay and tax was with the old employer.
Meanwhile, the P60 you've received will confirm your full PAYE pay and tax for the year, so you won't need the P45 for that either.
Your old employer should still be able to help confirm your final pay ant tax with them, though.
Our Income Tax team can also confirm that by contacting them below.

Income Tax: general enquiries

Thank you.
Posted Tue, 09 Jul 2024 19:40:41 GMT by gisa Ninan
Hi, I want to seek advice on tax code,I changed my job last year April 30 th left my last position and joined NHS last July . I received P45 but I was stuck with employment onboarding procedures and couldn't provide my P45 on time,on contacting HR later as I received P60 and it was not sorted prior receipt of payroll 1rst salary ,they said I have to contact HMRC to get my tax code updated.Now I'm taxed via emergency tax code since P45 was not provided . I do work part time alongside took up this role 1 month earlier,hr team was in contact with me and I was able to give them P45 which was fwd to payroll,hence ,no problem with tax . Could anyone please advice me how I could contact HMRC to resolve this issue . KR
Posted Mon, 22 Jul 2024 23:23:42 GMT by Peter Black
Hello, my pension company paid me my final payment to close my account. The payment was made on 22/04/2024 and I have a concern about the amount of tax paid and that they have not issued a P45 to me as yet.
Posted Tue, 23 Jul 2024 08:18:44 GMT by HMRC Admin 19 Response
Hi gisa Ninan,

If you have handed your P45 to your secondary employment, please do not hand this to any other employer.

You will need to contact our Income Tax team to amend your tax code if you feel it is incorrect.

Income Tax: general enquiries

Thank you.
Posted Thu, 25 Jul 2024 14:20:54 GMT by HMRC Admin 25
Hi Peter,
Sorry, we cannot check personal records via the forum.
You can use the following link to check your income tax:
 Check your Income Tax for the current year
If you believe you have paid too much tax, you can use the following link to see how to make a claim:
Check how to claim a tax refund.
HMRC cannot issue P45's, your pension provider should provide you with one.
Please request a P45 from your pension provider. 
Thank you. 
Posted Mon, 02 Sep 2024 14:38:05 GMT by Rach-66
Hi I used to work at bakers and baristas at Meadowhall I left 14th May 2024 I'm still waiting for my p45 and not got it yet my old manager said it would be in my sage which my p60 and p45 should go but it's blank I've asked if they could send it me but I've been blocked by my old manager so I've no way to get in contact with them could you please help me track it as I might get a job and they will need it for my tax Thankyou 

[Personal information removed - Admin] 
Posted Wed, 04 Sep 2024 15:00:22 GMT by HMRC Admin 25
Hi Rach-66,
If you are struggling to get hold of a P45 from your old employer you can complete a starter checklist for your new employer. Starter checklist for PAYE
Your old employer should submit the P45 information to us.
You can check if we hold this by checking your personal tax account.
 Personal tax account: sign in or set up
Thank you. 
Posted Wed, 18 Sep 2024 16:26:57 GMT by Maria Gomez
Hello, I have been requested my last P45 in order to apply for the U1 form. However, this was sent to an old address in UK. It's been two years since I left the country and although I have contacted the new owners of the flat where I used to lived, seems like nobody has received it. I have got in contact with HR at my old company and they told me they can't issue another copy. What should I do? Thanks
Posted Thu, 26 Sep 2024 12:44:01 GMT by HMRC Admin 32 Response
Hi,
While we cannot issue a P45 document, if you require the pay and tax information that would have been present on your P45. You can contact our Income Tax team below.
Income Tax: general enquiries
Thank you.
Posted Wed, 02 Oct 2024 10:11:06 GMT by Buie01i Buie
Hi. I am after some Help about my P45.
My previous employer which I left on 22nd May 2024 has yet to issue my P45
I have made several attempts to contact Via e-mail to get no reaponse from this company what else can I do ?
Posted Thu, 10 Oct 2024 14:25:33 GMT by HMRC Admin 13 Response
Hi Buie01 Buie
If you require the P45 to start a new employment, you can sign a P46 instead to make sure you are placed on the correct tax code.
If you have already started a new employment and they are operating an incorrect code, due to your previous employers P45 not being provided to you, please contact us at Income Tax: general enquiries.
Using this link you can set up your Personal Tax Account and check PAYE details submitted by your previous employer or add a new employer both within the Pay As You Earn (PAYE) sub section.
Thank you

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