HMRC Admin 13 Response
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RE: Errors 3001 & 7806 .
Hi Maz Zaman
The forum does not have access to your records to determine why the error codes 3001 & 7806 are arising.
Please contact the Employers: general enquiries or our Technical support with HMRC online services to enable us to resolve this issue.
Thank you
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RE: Employment Allowance
Hi Zahir Mohammed
We cannot decide on the eligibility of your business.
Only you/the business will know the full operational details of your company.
Please see the guidance available at:
Employment Allowance: Check if you're eligible.
It is a business decision on whether these rules are applicable to your company or not.
Thank you.
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RE: P11d Medical Insurance
Hi David Christmas
As the benefit was provided to employees in 2024/25, the service was available to use and there is a cost to the employer pertaining to that tax year then yes, you will need to submit a 2024/25 P11D reporting the cost of the benefit pertaining to that financial year.
Thank you -
RE: Credits on PAYE account
Hi wm2025
Unfortunately the forum doesn’t have access to the PAYE records so cannot advise further.
Please contact us via options available at: Employers: general enquiries.
Thank you
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RE: Employment Allowance
Hi chintan Shah
You have not made it clear from your query whether or not you have a separate PAYE reference for the annually paid director.
If it is a separate/different PAYE reference then you will only be eligible to claim employment allowance through one scheme (i.e. your monthly payroll.)
If it is the same scheme and same PAYE reference, there is no requirement to use a different software.
The director can still be added to your normal payroll system and you set his/her pay frequency to annual.
If, however, you do continue to use BPT for the director, you can still click the box stating that the business is eligible to claim for the relevant tax year.
Please see guidance at: Employment Allowance: What you'll get.
If you have any further issues please contact Employers: general enquiries.
Thank you
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RE: Importing Personal Goods to UK Via Post
Hi JamesShepherdss
You can get relief from customs charges due on personal belongings and other goods, when transferring your place of residence to:
• Great Britain (England, Scotland and Wales)
• Northern Ireland from outside the EU
Transfer of residence to the UK
Thank you
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RE: TOR1 Rejection Reason
Hi Sanjay Hari
If you are not eligible for TOR relief, you can check to see if returned goods relief is applicable since you are returning the goods to UK.
Pay less import duty and VAT when re-importing goods to the UK.
Thank you
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RE: Windsor - help with identifying if goods are at risk or not
Hi Andrew Cooke
If you move goods in or out of Northern Ireland the Trader Support Service will guide you through any changes due to the implementation of the Windsor Framework.
You sign up for the Trader Support Service from the link at:
Sign up for the Trader Support Service
Thank you
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RE: Dispute with UPS over incorrect invoices
Hi Dottie2025
If a non monetary amendment of the import declaration is required you can contact our imports/exports helpline for contact details of Post Clearance Amendments (PCA) team.
You can find their contact details on below link.
Imports and exports: general enquiries
Thank you
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RE: Bought a large expensive personalised item do I need a eori number
Hi Vartet202Carter
Thanks Customs oldtimer for your helpful post.
Usually the shipping company handles the customs declarations and charges.
You’ll be contacted by Royal Mail, Parcelforce or the courier company if you need to pay any VAT, duty or delivery charges (‘handling fees’) to receive your goods.
They’ll send you a bill stating exactly which fees you need to pay.
A parcel would normally be held by them for about 3 weeks. If you have not paid the bill by then, your parcel will be returned to the sender.
You do not need an EORI number if you’re moving goods that are both:
• not controlled goods
• for personal use only
Thank you