HMRC Admin 13 Response

Hi Anth
Your state pension is included as a deduction in your tax code and that tax code is applied against your private pension. The cumulative amount of tax is then deducted. There is no split on tax deducted as a result.
You are quite correct in referring to the guidance at:

• Tax when you get a pension: How your tax is paid

You should also review:

• Paid too much or too little tax? Here’s what to do 

​​​​​​​You can also use the HMRC tax checker to review the tax deducted on your private pension when including both sources of income. 
Changes that you wish to make to your tax code or details of your income can be found through:
• your personal tax account or
• the official HMRC app 
Thank you
 

Hi doodle8490
Please use the other options available at:
Trusts
Thank you
 

Hi Sharon2
The entry on either the 
• personal tax account or
• the official HMRC app 
Is to advise the date we have received the letter.
You can use Check when you can expect a reply from HMRC to see when you are likely to receive a response.
Thank you
 

Hi Sharon2
This forum does not have access to either your tax records nor your National Insurance record.
The letter you received should have confirmed the next action required of you.
The latest advice can be found here at: Contact the Future Pension Centre regarding responding to callbacks requested from prospective pensioners querying their State Pension.
If you have not received a call within the 8 week time period then please come back to this link to see if the guidance has been updated regarding calls.
Thank you
 

Hi Caroline Jones
As you are using third party software we cannot comment on this.
We suggest you contact the software provider and request an explanation.
Thank you
 

Hi Sharon2
This forum does not have access to your tax records nor your National Insurance record so we cannot advise you in relation to the current practices being carried out by DWP.
Please see guidance at: Check if a text message you've received from HMRC is genuine
The latest advice can be found here at: Contact the Future Pension Centre regarding responding to callbacks requested from prospective pensioners regarding the State Pension.
If you have not received a call within the 8 week time period then please come back to this link to see if the guidance has been updated regarding calls.
Thank you
 

Hi scott.gordon44 Gordon
Please see the guidance at: 
•    Apply for a certificate to confirm you will pay UK National Insurance while self-employed abroad temporarily (CA3837) and
•    Apply for a certificate to confirm you pay UK National Insurance when working in 2 or more countries (CA8421).  
Any additional information can be added in a covering letter.
Guidance is also available at:
Apply for healthcare cover in the EU, Iceland, Liechtenstein, Norway or Switzerland (CA8454)
The S1 is available on GOV.UK at:
form-s1-_10-24_.pdf
If you wish to progress chase a form please use the tool at:
Check when you can expect a reply from HMRC
Thank you
 

Hi scott.gordon44 Gordon
The forum does not have access to tax records nor can it be used for progress chasing.
Please use the tool at:
Check when you can expect a reply from HMRC
Thank you.
 

Hi RCL Support
As you know this forum has no access to tax records or the Basic Paye tools nor can we pass issues on to other areas within HMRC as there are respective paths on GOV.UK.
If after using the contact options available through: 
Technical support with HMRC online services they cannot progress your problem then you can report this by going to GOV.UK page:
Download HMRC's Basic PAYE Tools
•    Ensure you have the updated “supported operating systems” installed and issue still persists.
If you have go to:
•    Click on “Contact” at the base of the page
•    Go to GOV.UK contact form at the bottom of white space on this page and click on this link
•    Complete the template in full (you can include your details for a reply)
Thank you.
 

Hi TerryL
As previously advised this forum has no access to tax records or the Basic Paye tools.
If you cannot resolve your issue through the information in:
Basic PAYE Tools — service availability and issues then we would ask you to contact:  
Technical support with HMRC online services either through 
•    “Ask HMRC online" which will allow you to chat with an HMRC adviser if they are available or
•    Phone 0300 200 3600
Thank you.