HMRC Admin 13 Response
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RE: Problem reaching Future Pensions from abroad
Hi tiegan
The number hasn't changed - this is the number used for National Insurance: general enquiries
We have tested the number and it does not refer to the name quoted by you so we can assure everyone that it is not a scam number but the correct number to call if you have a general enquiry.
To ensure that the deadline for previous years is met you must complete the call back request form by the 05 April 2025.
This is also available at Contact the Future Pension Centre
Phoning from abroad should continue to use the contact options at:
International Pension Centre
Thank you. -
RE: Old CF83 Forms?
Hi Johnny,
To ensure that the deadline for previous years is met you must complete the call back request form by the 05 April 2025.
This is also available at Contact the Future Pension Centre
In your circumstances you should also use the contact options at: International Pension Centre
Once your CF83 application from is processed the caseworkers will issue a response by post to you.
This letter will show you which years you are eligible to contribute towards, payment details, and give you a deadline in which we need to receive payment.
Please be aware that there will be no benefit to your pension if you make a payment after the deadline disclosed on your letter.
Thank you.
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi lauraaaage
Unfortunately this forum cannot answer your detailed question.
We would ask that you review: Social Security abroad: NI38
Guidance in relation to paying previous years National Insurance Contributions is covered at: Voluntary National Insurance: How and when to pay
To ensure that the deadline for previous years is met you must complete the call back request form by the 05 April 2025.
In your circumstances you should also use the contact options at:
International Pension Centre
Thank you.
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RE: Submitting CF83 form late due to Future Pensions delay on callbacks
Hi ep1987.
Guidance in relation to paying previous years National Insurance Contributions is covered at: Voluntary National Insurance: How and when to pay
As you can see the deadline for making payments to cover gaps from 2006 to 2018 is 05 April 2025.
To ensure that the deadline for previous years is met you must complete the call back request form by the 05 April 2025.
This is also available at Contact the Future Pension Centre
In your circumstances, for your mother, you should also use the contact options at:
International Pension Centre
Thank you. -
RE: Incomplete years due to severe mental health problems (subequently awarded ESA)
Hi ep1987.
Guidance in relation to paying previous years National Insurance Contributions is covered at: Voluntary National Insurance: How and when to pay
As you can see the deadline for making payments to cover gaps from 2006 to 2018 is 05 April 2025.
If you have any doubts or supporting evidence then please use the contact options including post as shown at: National Insurance: general enquiries
To ensure that the deadline for previous years is met you must complete the
call back request form by the 05 April 2025.
This is also available at Contact the Future Pension Centre
You can then check the allocation of national insurance payments and full years through the following if you have set up either:
• your personal tax account
• the official HMRC app
Alternatively you can Check your National Insurance record through the links available.
HMRC nor DWP staff can only advise on the qualifying rules for state pension on the date you contact us.
We are not party to any future changes that might be advised by The Chancellor of the Exchequer.
Thank you.
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RE: Passing own NI contributions to spouse
Hi D
The 10 qualifying years refers to “any state pension” not the maximum state pension.
As advised if your wife is claiming child benefit she will receive credits automatically.
Please see the guidance at: Apply for National Insurance credits if you’re a parent or carer.
You, or your wife, can then check the allocation of the national insurance payments and full years through the following if you have set up either:
• your individual personal tax account
• the individual official HMRC app
Alternatively you can check your own, or your wife can check hers, through the links available at: Check your National Insurance record.
Thank you.
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RE: 18 Digit Reference for payments
Hi HA2025
Full payment can be made and guidance is available at:
Pay voluntary Class 2 National Insurance contributions if you do not pay through Self Assessment: Make an online or telephone bank transfer
Please ensure you use the 18 digit reference number so that payments can be allocated accordingly.
We will then allocate the total payment to the years outstanding.
You can then check the allocation of the national insurance payment and full years through the following if you have set up either:
• your personal tax account
• the official HMRC app
Alternatively you can Check your National Insurance record through the links available
Thank you
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi Ian Haylor
Yes you can pay from a UK bank account if you hold sufficient funds.
Full guidance is available at:
Pay voluntary Class 2 National Insurance contributions if you do not pay through Self Assessment: Make an online or telephone bank transfer
Please ensure you use the 18 digit reference number so that payments can be allocated accordingly.
The payment should be received and cleared by the 5 April 2025.
Thank you
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi Simon Hill
Full guidance is available at:
Pay voluntary Class 2 National Insurance contributions if you do not pay through Self Assessment: Make an online or telephone bank transfer
To pay from abroad you must use an 18 digit reference number.
This should be made up of:
o National Insurance Number,
o followed by ‘IC’ then your surname and
o initial if possible
Thank you
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi Sharon.Khin Khin
Please see guidance at Voluntary National Insurance: Check which National Insurance contributions you can pay.
This confirms that you would have to either:
• previously lived in the UK for 3 years in a row
• paid contributions or had Class 2 contributions treated as having been paid for at least 3 years
If you feel that you may qualify then please Contact the Future Pension Centre either by phone or using the call back request form before the 5 April deadline.
Thank you