Hi
I am sorry you have not been able to contact HMRC but to review your tax code we will need to access your record.
Contact details for HMRC at
Income Tax: general enquiries.
If over paid for the 2023/24 tax year which ended 5 April 2024 then once HMRC receive your PAYE figures we will review your record and a calculation will be issued with the details and how to claim.
Thank you