Skip to main content

This is a new service – your feedback will help us to improve it.

Posted Mon, 01 Apr 2024 11:02:00 GMT by tuxian
When I login with my Gateway ID it calls me on my home phone with a 6-digit code which I then enter online to verify the login. Once logged in I can change the email address and password associated with the Gateway ID. But how do I change the phone number (or add a mobile number) so that I can a login with my Gateway ID whether I am at home or away from home. It doesn't seem to offer that as an option, or am I missing something?
Posted Wed, 10 Apr 2024 12:04:18 GMT by HMRC Admin 5 Response
Hi 

If you are unable to self serve online to change your number you will need to contact my colleagues on the online helpdesk Technical support with HMRC online services

Thank you

You must be signed in to post in this forum.