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Posted Fri, 16 Aug 2024 15:01:06 GMT by Nicolas Mayo
Hello, I've moved out of the UK almost two months ago and as soon as I did I applied for the U1 document. I've received this document today in my house in Spain but I think is incomplete. It doesn't include all the contributions I've made to the National Insurance and, also, in the "income details" section I can only see those wages I received from the last job I had in the UK but not for the previous ones. How can I solve this? Can I apply for another document with all my National Insurance Contributions of my time in the UK? Thanks a lot!
Posted Fri, 06 Sep 2024 08:42:06 GMT by HMRC Admin 21 Response
Hi Nicolas,
Thank you for your enquiry.
You will need to contact the National Insurance helpline and ask them to check the information on your U1 certificate.
The contact number is +44 191 203 70 10, lines are open from 8am to 6pm Monday to Friday.
Alternatively, you can complete another CA3916 and attach a covering letter explaining why you think the certificate that has been issued to you is incorrect.
Thank you.

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