One of my Building Societies will not submit interest earnings for 23/24

Hello, HMRC is still waiting for my building society to submit interest earnings on my account for tax year 23/24. I have contacted the building society to ask them to submit the interest earnings but the customer service representative said that they can't. They can issue me a tax certificate for the earning on that tax year. Can I provide this certificate to HMRC so that they can reconcile my tax for that year? If so, how do I do this? Thanks.

Hi,
Yes.  You can send this to HMRC, who can manually add the interest on to your record.  
Please ensure your national insurance number is on all correspondence.
Thank you.