HMRC cheque for tax refund

Hello...team My cheque has bounced in 2022.....I tried to call many times but it was long waiting time every time so couldn't talk with any one. Is there any other option To get support!!!?

Hi Evi,

If you wish to nominate someone to receive a repayment on your behalf you need to write to us to advise of their details.

Income Tax: general enquiries

Thank you.

Hello, my cheque been sent on June 18 th, but I still waiting. How long time it's gonna take to arrive? In my personal account says up to 3 weeks. But I still waiting. Thank you

Hi Ines,

We can send a replacement to the address, for an update on this you will need to contact our helpline
Income Tax: general enquiries

Thank you.

Hi, I have got a cheque a year ago but unfortunately wasn't able to cash in time. I tried to contact HMRC by the phone few times but I was unlucky. Can I send the old check back with a letter to request a new one? If yes, what other details among the cheque should I write in the letter? I don't need any changes(same name, same address), I need just a replacement Thank you!

Hi there, I've received a cheque for a tax refund to my previous UK address. I no longer have a UK Bank Account. Can I nominate someone to receive the cheque and send the money to me instead? and if I do this does HMRC keep a record in case something bad happens and they do not send the money so that there is proof that they were sent the cheque and if the money is paid so that I would be able to do something about it?

I have a tax refund cheque in my name ,I live in France and don't have an English bank account.can I endorse the cheque and put it in my partners english account.

Hi Jyoti,

The contact methods are listed here.

Income Tax: general enquiries

Thank you.

Hi Veronika,

If it has been more than 3 weeks contact our Income Tax team.

Income Tax: general enquiries

Thank you.

Hi AlexTuzu,
Yes, you can return the cheque for reisssue.
You should write to the address shown here:
https://www.gov.uk/government/organisations/hm-revenue-customs/contact/income-tax-enquiries-for-individuals-pensioners-and-employees.
Please  include your name, address and national insurance number.
Thank you. 
 

Hi Pianola Cordero,
You would write to us here:
Income Tax: general enquiries
To request a replacement cheque and provide the name and address of the nominated person.
It will be noted on our records who the repayment has been sent to however HMRC would take no further involvement after that.
Thank you. 

Hi Nouggie,
If you are unable to cash the cheque you will need to write to use to request a replacement and nominate a person to receive a the replacement.
Income Tax: general enquiries
Thank you. 

Hello, the letter came to the old address and the landlord took it and said it was returned. is it possible to receive the check online or to another address? Thank you in advance!

Hello, my uncle (whom I stayed with while in the UK) received a letter claiming I am due a tax refund. I want to change the name on the cheque to his name as I am no longer in the UK. Going through previous messages on this thread, I understand I am to send a letter to HMRC to change the name. Would it be okay for my uncle to send a letter that will be digitally signed by me and attached with a copy of my passport to the HMRC office to change the name? Thanks in advance.

Hi Ruslan Rusu,
You will need to contact our Income Tax department so that we can start the process of sending a replacement cheque:
Income Tax: general enquiries
Thank you. 
 

Hi Seun,

We would require a wet signature on the letter.

Thank you.

My husband has received a cheque for a tax refund and cannot bank this as Australian banks no longer accept international cheques. He has tried to contact HMRC but the numbers on the website are out of date and do not work. He cannot find an email address and the app. requires all UK identification examples. Is there an up to date telephone or email address he can use to talk to someone about sending the cheque back and finding a way to have the money deposited in his account directly? Thanks.

Dear Team, Please I haven't received a cheque for £106.50 sent by HRMC on 28 February 2023 for the tax return for 6 April 2021 to 5 April 2022. I have tried to ring HMRC several times, but the line always busy. Could you help please. Martial.

Hi Diana Blackburn,
He would need to call or write to our Income Tax Team:
Income Tax: general enquiries
Thank you, 

Hi Martial NGAHA,
If you haven't received the cheque, click 'Ask HMRC Online' and request to speak with an adviser.
You will be put into the queue for webchat:
Self Assessment: general enquiries
Thank you.