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Posted Thu, 03 Oct 2024 06:02:09 GMT by HMRC Admin 25 Response
Hi Marzena,
Sorry, we are unable to check personal records on this forum.
Please speak to an advisor on our helpline to check if your application has been processed. 
Contact details here:
National Insurance: general enquiries
Thank you. 
Posted Wed, 09 Oct 2024 13:10:54 GMT by Jorgeb96
Hi, I moved back to Spain in July 2023 and now that I need to claim unemployment, they adviced me that in order to do that I need to provide a U1 form. I have looked up how to fill it and what is needed and I have found out that I need to provide copies of some payslips, copy of the P45 and P60 which I don't have. However I have access to my PAYE Income Tax Overview. I would like to know if that would be enough to apply for the U1 form. If not, is there any way that I could get a copy of the documents that I need to provide? Thank you in advance.
Posted Sat, 12 Oct 2024 22:18:07 GMT by Donata Kuzmickaitė
Hello. My U1 form was filled 3 months ago. 2 weeks ago status changed to completed but no post, still shows online. Is it possible that form is sent just not updated online? Thank you
Posted Mon, 14 Oct 2024 07:47:27 GMT by Ríos Azul
Hello, I recently requested a statement of my National Insurance Contributions, and the status on my account says that the request is "complete." However, I haven't received the certificate yet, and I'm not sure what happens next. Could you let me know how I will receive it? My main postal address is in Spain, so I’m wondering if it will be sent there or if there is any way to access it digitally or print it myself. Thank you for your assistance!
Posted Thu, 17 Oct 2024 09:56:07 GMT by HMRC Admin 20 Response
Hi Jorgeb96,
You can still submit your application without this information.
Once HMRC process your application, if they need this information they will contact you and you can provide the information shown on your PAYE Income Tax Overview, or you can ask your employer for copies of your payslips, P45 or P60.
Thank you.

 
Posted Fri, 18 Oct 2024 13:04:36 GMT by HMRC Admin 20 Response
Hi Donata,
Sorry, we are unable to check personal records on this forum.
Please speak to an advisor on our helpline to check if your application has been processed. 
Contact details here:
National Insurance: general enquiries
Thank you. 
Posted Mon, 21 Oct 2024 14:32:29 GMT by HMRC Admin 32 Response
Hi Rios
The Statement of your National Insurance contributions will be issued to you by post, to the address that you provided on the application.
The department who will issue your statement are currently working on online applications received on 01 September 2024.  
If you sent your application prior to this date, please contact our National Insurance team to check the progress of your application.
National Insurance: general enquiries
You can check the information held on your National Insurance records via your Personal Tax Account.
Further information on Personal Tax Accounts can be found here.
Personal tax account: sign in or set up
Thank you.
Posted Sun, 10 Nov 2024 21:28:52 GMT by HeleneB
Hi HMRC Community Forum, I have applied to a PDU1 certificate 6 weeks ago, and still haven't received anything. I did receive an email saying that my application had been received right after submitting my application. I would like to know who to contact in case I don't receive anything. Many thanks! Best wishes, Helene
Posted Tue, 12 Nov 2024 17:59:32 GMT by Slawomir Zajaczkowski
Good evening, I've requested a statement of my National Insurance Contributions some time ago. After that as a result of no response decided to sent registered letter to : HM Revenue and Customs BX9 1AN United Kingdom. There is no sign of any response, moreover tried to call ( from outside UK), a several HMRC numbers with no success at all. I completely understand that you've must been busy however it's trivial matter as I only need it to extend my annual holidays day allowance and that's it. Would you be able to at least double check what is the status of that matter and let me know via email- assigned to this and my NI number account either. Appreciate any possible prompt help and support. Regards. S.Z
Posted Wed, 13 Nov 2024 13:28:47 GMT by HMRC Admin 19 Response
Hi,
Unfortunately, we are unable to access personal records on this forum. You will need to contact our National Insurance team for advice. 
National Insurance: general enquiries
Thank you.
Posted Thu, 21 Nov 2024 09:13:29 GMT by HMRC Admin 20 Response
Hi HeleneB,
The timescales for PDU1 applications are currently 12 weeks if submitted online and 54 weeks if submitted by post.
If you have waited longer than the above timescales provided, please call the National Insurance Helpline on 0300 200 3500 or use our GOV.UK webchat service online. 
National Insurance: general enquiries
Thank you.
Posted Mon, 02 Dec 2024 15:17:57 GMT by megan Seymour
Hello, i sumbitted a request for a PDU1 form in relation to claiming unemployment benefits in germany, as I am a UK citizen living in germany. My request says completed, however I have not yet received the form, when will I receive it? I have given both my UK and german address and i do not know which it will be sent to ? Please could you help me with any clarification on this Thanks
Posted Tue, 03 Dec 2024 10:36:54 GMT by HMRC Admin 34 Response
Hi,
You can find out when you can expect to receive a reply from HMRC here:
Check when you can expect a reply from HMRC
Thank you

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