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Posted Fri, 01 Dec 2023 14:29:24 GMT by Pitpat
I have submitted a change of surname request on the HMRC gateway 24/11/23. It is now showing completed. My old surname is still showing . Can you advise me as to why it has not been changed
Posted Wed, 06 Dec 2023 16:29:49 GMT by HMRC Admin 20 Response
Hi Pitpat,
You will need to call the online Services Helpdesk 0300 200 3600 who can look into this for you.
Thank you.

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