Repayment of penalty amount after appeal upheld

I had notice of a late filing of my deceased wife's self assessment in February. I appealed this and have just heard that my appeal has been upheld. However, there was no indication of how my £100 will be repaid. Any help on how I pursue this would be greatly appreciated !

Hi  Remittub,
A repayment would usually be issued by BACS if we hold bank details for you. , otherwise it should be a cheque.
Thank you. 
 

The result of the appeal was dated 1st August, so when (roughly) should repayment be made ? (Just so that I can keep track of this !) Thank you for your help !

Hi Remittub,

If you haven't received a repayment within the next week contact our Self Assessment department to query the position Self Assessment: general enquiries

Thank you.

I thought that was only a chatbot ? Will that really be able to query the position ? (or have I got your suggestion wrong ?_

Hi,

If the Digital Assistant is unable to answer your query it will direct you to the webchat queue.

Thank you.

This process worked well ! Problem fixed ! Thank you for the heads-up !