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Posted Wed, 26 Jul 2023 10:21:31 GMT by Janina Davies
I submitted a repayment request on the 10th of July, but I didn't receive an email confirmation. Is this normal? Will I receive a confirmation when the refund has been paid by email? What is the expected wait time at the moment? I know I was quoted it can take up to 4 weeks, but would like to know if there is a backlog or similar at the moment. Thank you.
Posted Wed, 02 Aug 2023 17:17:32 GMT by HMRC Admin 20
Hi Janina Davies,

There is no confirmation email sent.
If you check your account you can view the status of the repayment.

Thank you.

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