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Posted Mon, 16 Sep 2024 13:34:09 GMT by Shaun Henderson
Hi When completing my Self Assessment for 22/23 there was a section on re-paying student loan and how much has been paid towards it. I entered zero into this section and this left me with an unpaid tax amount on my calculation. I contacted the Student Loan Company and my graduation year was incorrect so I wasn't due to make payments towards the loan in the tax year 22/23. They advised me to amend my self assessment and state that no payments were due. I did amend my self assessment (9th May 2024) but my PAYE tax code has not changed to reflect this amendment The original self assessment was submitted on 29th December 2023 with my last PAYE code change coming into effect on the 16th April 2024 (Before the self assessment amendment). I have contacted HMRC via the online chat (26th June 2024) and was told my PAYE would be updated but nothing has changed? Regards 

Name removed admin .
Posted Fri, 20 Sep 2024 10:06:25 GMT by HMRC Admin 25 Response
Hi Shaun,
Please contact our webchat facility:
Contact HMRC or
Self Assessment: general enquiries 
To have your tax code amended to remove the underpayment.
Thank you. 
 
Posted Wed, 25 Sep 2024 07:09:07 GMT by Shaun Henderson
Hi I have already been in touch using the webchat facility (26th June) and was told my code would be changed, however unfortunately this has not happened. Regards
Posted Wed, 25 Sep 2024 12:21:32 GMT by HMRC Admin 20 Response
Hi,
You will need to contact the self assessment helpline on 0300 200 3310 or contact our webchat facility at Contact HMRC, to progress chase the changes to your tax code.  
This is not something we can do in this forum.
Thank you.
Posted Wed, 02 Oct 2024 22:37:52 GMT by HMRC Admin 18 Response
Hi,

Sincere apologies that your code was not amended correctly on first request. To allow us to review your record and correctly update your contact, contact us again by webchat or phone via:

Self Assessment: general enquiries

Thank you.

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