Third wrongly sent letter saying I owe money

Hi, This is causing me an insane amounts of stress at this point. The first and second time was bad enough but after last being told I would definitely not be receiving anymore letters to do with this and an apology, I believed it was all sorted. I am at my wits end. Getting through to speak to anyone about this is torture which just makes the entire situation even more stressful and I already suffer with anxiety, which I have explained several times to the advisors any time I've spoken to them. Previous two times I was told I had been late submitting a self assessment tax return - so I owed a lot of money. I have never in my life done a self assessment return, I didn't even know what one was before getting the first letter. After sorting it the first time I realised it was something to do with being self employed. I work full time in my job and have worked for this company for years. The last advisor I spoke to was incredibly apologetic for the stress and promised me (!) that this would not happen again and I didn't need to worry. Yet this morning I've received a letter dated 19th June 2024 stating they haven't received the £521.80 I supposedly owe... is this just going to go on and on for years? Because I really cannot cope or deal with that type of stress to be honest. I do not know what to do at this point. I get put on hold for hours and cut off my calls and the online chats either send me around in circles or disconnect. So how exactly am I supposed to sort this out quickly? Not sure what more I can do.

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